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    • Z

      Burning screen recordings to DVD

      Watching Ignoring Scheduled Pinned Locked Moved My Screen Recorder
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      Hello, I think I got it. Thank you very much for the advice. I can recommend you now over Camtasia and Snag-it; if my endorsement has any weight. zebra1057
    • N

      Convert WAV to MP3

      Watching Ignoring Scheduled Pinned Locked Moved Digital Media Converter Pro
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      Thanks I'll try the WMA files
    • G

      How do you copy files from Micorsoft Media Center Edition

      Watching Ignoring Scheduled Pinned Locked Moved Digital Media Converter Pro
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      Thanks, I will give it a try
    • C

      Adding a date and time stamp in screen recordings

      Watching Ignoring Scheduled Pinned Locked Moved My Screen Recorder
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      Yes, My Screen Recorder Pro has several different stamp types that can be placed on the screen recording. In order to add the date and time label, go to the Effects menu and select the ‘Time and Text Annotations’ option. Select the check box for ‘Display system date and time’ under the ‘Date and Time’ section. You can then choose the date/time format to be displayed on the screen recording. Then click Edit to add text and display options. [image: Addtimestamp.jpg] It is also possible to adjust the background color, the position and the transparency for the label. Finally click on the OK button to apply the changes. Start creating the screen recordings. The date/time label will be shown on the recordings. [image: Annotations.png]
    • D

      Software to convert DVR-MS

      Watching Ignoring Scheduled Pinned Locked Moved Digital Media Converter Pro
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      The Digital Media Converter by DeskShare can be used to convert DVR-MS files. You can also organize and batch convert all your DVR-MS files to any of the following formats: VCD, DVD, AVI (DivX, MS MPEG4, uncompressed, etc), MPEG-1, MPEG-2 (PAL, NTSC), and WMV formats. To download the latest version of the Digital Media Converter, visit the following page: https://www.deskshare.com/download_details.aspx?ID=18 To convert a DVR-MS file to other formats supported by Digital Media Converter you require: A Windows XP PC ( SP 2 ) DirectX 9C which is available free from Microsoft Download Link: https://www.microsoft.com/downloads/details.aspx?FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3&DisplayLang=en. An MPEG 2 Decoder which will allow you to play and work with DVR-MS files. You can download a free MPEG 2 decoder from the following link: https://www.deskshare.com/download/mpeg2decoder.exe Windows Media Player 9 or higher If you are using DCCHECK (decoder diagnostic utility) then make sure that you have set GPL as the preferred decoder.
    • F

      Noise from speakers

      Watching Ignoring Scheduled Pinned Locked Moved WebCam Monitor
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      The noise occurs when you place the microphone next to the speakers. This is usually the case with a laptop. You can try muting the audio from Volume control. You will still be able to record audio from the microphone. We recommend the following settings: Use Video/Audio Recording and Take Snap Alerts. Configure upload so that WebCam Monitor can automatically upload files generated by alerts to an FTP folder. You can log into your FTP account and view the uploaded files when required. If the possibility of detecting motion or noise is low, you can configure WebCam Monitor to run alerts periodically. If the volume of files you are expecting to receive is low, you can also use the E-mail Notification Alert to e-mail you a snap.
    • J

      Recording another application's audio

      Watching Ignoring Scheduled Pinned Locked Moved My Screen Recorder
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      By default, My Screen Recorder captures audio from the microphone. To capture audio from another application, please do the following: In My Screen Recorder, on the Tool bar point on Settings and select Audio. Click on the Configure button. If you want to narrate with the recording, select Record from Microphone. To record the application's audio, select Record from Speakers. Click on Auto Select to let My Screen Recorder choose the best line for you. While using the Auto-Select option, it is recommended that you disconnect the microphone. To choose manually, select the Let me select the line option.
    • A

      Not able to add AVI files

      Watching Ignoring Scheduled Pinned Locked Moved Digital Media Converter Pro
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      In order to convert an AVI file, you must have the video and audio compressor in use by that file installed on your computer. Try opening your video file in Windows Media Player. It may be able to determine, download and install the appropriate compressors. You will also find our article on Understanding Compression in AVI useful: https://www.deskshare.com/Resources/articles/Compression_AVI.aspx
    • R

      Finding out the DirectX Version installed

      Watching Ignoring Scheduled Pinned Locked Moved Digital Media Converter Pro
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      To know the correct DirectX version installed on your computer: On the Start menu, click 'Run'. Type in "dxdiag" to bring up the DirectX Diagnostic Tool. The DirectX version is listed under the System tab. In general, DirectX 8.1 comes pre-installed with Windows XP. DirectX 7.0 comes pre-installed with Windows 2000. For the latest version of DirectX, please visit: https://www.microsoft.com/downloads/details.aspx?FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3&DisplayLang=en.
    • B

      Viewing recorded videos on media player

      Watching Ignoring Scheduled Pinned Locked Moved My Screen Recorder
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      When viewed in My Screen Recorder, the built-in player plays back the video in its original resolution. By default, the Windows Media player displays the screen recording in a very small window. You will need to play it in full screen mode. The short cut key to view it in full screen is ALT + ENTER. My Screen Recorder Pro allows you to generate an executable, which is very useful for distribution. The executable has a built in player, which maintains your original resolution across different PCs.
    • P

      Viewing files generated by motion detection

      Watching Ignoring Scheduled Pinned Locked Moved WebCam Monitor
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      To view files generated by motion detection select the Recordings tab. You can also switch between 5 different views in the Recordings tab. In addition, other functions can help users to manage their files from here. The Recordings tab also contains an address box where the user can type the path where the files are located. By default, this points to the path where WCM saves both Snaps and Videos. You can open these folders in Windows Explorer to view all files. You can sort the video and snaps on date to quickly look for video or snaps you want. When Webcam Monitor detects a motion, it triggers all selected Alerts. The Log displays the alerts that were triggered as a result of motion detection. If you had selected the Video/Audio Recording alert then you will find the video recording in the Recordings tab near the Log tab. In the same way, if you had selected the Take Snap alert then you will find images in the Recordings tab
    • S

      Long Conversion time for DVR-MS format

      Watching Ignoring Scheduled Pinned Locked Moved Digital Media Converter Pro
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      DVR-MS files take time to convert to any Video format. This is normal because DVR-MS formats have very high resolution and are highly compressed. To help with this issue, we have provided an optional setting that allows you to turn off your computer after the conversion is complete.
    • T

      Monitoring over the internet

      Watching Ignoring Scheduled Pinned Locked Moved WebCam Monitor
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      You might be facing this problem because the streamed video has higher bit-rate as compared to the internet speed available to you. If you are monitoring a live stream over the internet from your remote computer then select a profile with bit-rate lower than the internet connection speed available to either of the two computers. To select a different profile: On the Tools menu, click on Options. Click on the Remote Monitoring tab. Click Configure under Streaming and select the Profile from the drop down list provided.
    • F

      4:3 vs 16:9

      Watching Ignoring Scheduled Pinned Locked Moved Digital Media Converter Pro
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      The latest version of Digital Media Converter has a feature, which allows you to set the Display Aspect Ratio to TV (4:3), HDTV (16:9) or Cinemascope (2.21:1) prior to conversion. You can make this selection from Tools ] Settings ] Properties tab. You can download the latest version from the URL: https://www.deskshare.com/audio-video-converter.aspx
    • T

      Converted DVD file not playing

      Watching Ignoring Scheduled Pinned Locked Moved Digital Media Converter Pro
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      Digital Video Converter uses a MPEG encoder that converts your video files to DVD ready videos, which are essentially MPEG 2 files. To play these files you must have an MPEG 2 decoder installed on your computer like the one from Elecard. Search the internet to download one of these encoders. Elecard's MPEG decoder can be downloaded from the URL: https://www.elecard.com/ftp/pub/mpeg/decoder/EMpgDec20.zip
    • B

      Small fonts while playing video

      Watching Ignoring Scheduled Pinned Locked Moved My Screen Recorder
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      Windows Media Player 8 (and many other players) shrinks the video to fit it completely in the player. You can try to view the video in full screen by pressing Alt + Enter. If the size of the video is more than your current display resolution then Windows Media Player will again shrink the video. The best option is therefore to use My Screen Recorder itself for playing videos. My Screen Recorder has been specifically designed for viewing recorded videos in actual size. Viewing options like Full Screen, Fit to Window and different view percentages, help you to correctly view screen recorded videos. My Screen Recorder Pro allows you to generate an executable, which is very useful for distribution. The executable has a built in player, which maintains your original resolution across different PCs.
    • M

      Suggest Profile for Streaming

      Watching Ignoring Scheduled Pinned Locked Moved WebCam Monitor
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      Select a profile that has a bit-rate less than the internet connection speed available to your viewers. If you are getting an effective speed of 463.30Kbps then select any profile with bit-rate lower than this speed. We suggest that you test with 56Kbps, 128Kbps and 256Kbps profiles and see what works best for you. You can also choose to stream only video (without audio) to increase throughput. In general, for viewers with dial-up connections use a profile with bit-rate up to 28Kbps or 56Kbps. For broadband viewers, select a profile between 56 to 256Kbps.
    • C

      Using Command lines to start recordings

      Watching Ignoring Scheduled Pinned Locked Moved My Screen Recorder
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      My Screen Recorder Pro supports command line parameters. The syntax for invoking My Screen Recorder Pro with command line parameters and start the recording immediately is: "My Screen Recorder Pro.exe" /r To specify the duration of the recording, you will need to specify `/d' as the command line parameter along with the duration in hh:mm:ss format. The syntax for specifying duration will be: "My Screen Recorder Pro" /r /d 00:10:30 If you want to stop the recording using command line parameters, then you need to specify `/s' as the command line parameter. The syntax to stop the recording will be "My Screen Recorder Pro.exe" /s You can also specify the filename for the screen recording using command line parameter `/f'. The syntax to specify the filename will be "My Screen Recorder Pro.exe" /r /f [filename] To download the latest version of My Screen Recorder Pro, please visit: https://www.deskshare.com/download_details.aspx?ID=21
    • J

      File filtering options in Auto FTP Manger

      Watching Ignoring Scheduled Pinned Locked Moved Auto FTP Manager
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      Yes, Auto FTP Manager allows filtering of the files which you don’t want to transfer. You can filter out files based on Modification date, File Size, File Type and File name. For more details on the File filter options refer this link: https://www.deskshare.com/help/afm/Filters.aspx
    • V

      Prompting me to install QuickTime 6

      Watching Ignoring Scheduled Pinned Locked Moved Digital Media Converter Pro
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      QuickTime's installer provides three types of setup options - Minimum, Recommended and Custom. For Digital Media Converter to convert files from QuickTime format, you must have the "Recommended" Installation Type. The Minimum installation type will not include the necessary files required for a conversion. Please re-install QuickTime Player. It is available free from the following link: https://www.apple.com/quicktime/download/
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