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    • S

      Stamp Date + text

      Watching Ignoring Scheduled Pinned Locked Moved WebCam Monitor
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      You can now choose the position of the date/time stamp and text. Just download the current version of WebCam Monitor. To position the stamp, open the Tools menu and select Options. On the first tab of the Options window, check the Add a Date and Time on Video Recordings and Snaps checkbox, then click on the drop-down list next to this option and choose what part of the window you would like the stamp displayed in.
    • K

      Can I use two cameras with the same name and model?

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      Yes, you can use multiple cameras from the same manufacturer and the same model. The names of the cameras will be listed along with bracketed numbers ([1], [2], etc.).
    • W

      Setting up e-mail for web-based mail services such as Yahoo and Hotmail

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      The mail server "smtp.mail.yahoo.com" is for Yahoo Mail Plus users. If you have subscribed to this Yahoo mail service then you must provide authentication information along with the mail server name - "smtp.mail.yahoo.com". In WebCam Monitor, you can provide the user name and password by checking the "My Outgoing mail server requires authentication" option under "Configure Mail Server". If you do not specify a mail server then WebCam Monitor automatically tries to determine the mail server's address from the e-mail's domain name. If you are using any e-mail client like Outlook or Outlook Express, you can copy the SMTP settings to "Outgoing Mail Server" dialog in WebCam Monitor.
    • D

      Connect to webcam without being noticed

      Watching Ignoring Scheduled Pinned Locked Moved WebCam Monitor
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      If that option doesn't work, just black out the light with a marker or tape.
    • D

      Screen resolution

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      By default, conversion to WMV uses the Microsoft Screen Codec, which is optimized for screen recordings and produces very small videos. However, the Screen Codec will cause blurry fonts when the screen recording is done with the Windows ClearType technology enabled. This problem may also occur when you significantly resize the video during conversion. To overcome this problem, you must make screen recordings with features like ClearType turned off. Changing Windows XP's theme to Classic will also help. You can change both these settings from Display Properties. To open Display Properties, right click on the Desktop and select Properties.
    • B

      Where is the current list of supported IP Cameras?

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      There are two places where you can find the complete list of supported IP cameras. The first method is in the software itself, when you add an IP camera you will see a complete list. The list is also included in the article Selecting a Security Camera. The cost to upgrade is only $29.95. You can upgrade from within WebCam Monitor by clicking on the Help menu, then Check for Upgrades.
    • B

      Snapshot history

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      You can find instructions for setting up automatic upload here: https://www.deskshare.com/help/WCM/ConfiguringUpload.aspx https://www.deskshare.com/help/WCM/UploadingOnMotionNoise.aspx https://www.deskshare.com/help/WCM/UploadingPeriodically.aspx https://www.deskshare.com/help/WCM/UploadingManually.aspx
    • C

      Email test fails - ISP port 25 blocked?

      Watching Ignoring Scheduled Pinned Locked Moved WebCam Monitor
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      Please download and install the latest version of WebCam Monitor (3.48) from: https://www.deskshare.com/wcm.aspx The new version contains enhanced help messages when you try to send a test e-mail. It also gives you an option to view an e-mail log so you can quickly find the problem. Some of the problems that you can diagnose by viewing the e-mail log are: Outgoing Mail Server User Name and Password authentication. Invalid or misspelled Mail Server name and IP addresses. Send e-mail denied due to blocked IP addresses. Blocked relay ports on mail servers.
    • I

      Audio sync problems when converting from Xvid files

      Watching Ignoring Scheduled Pinned Locked Moved Digital Media Converter Pro
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      [quote=voltron]The link to Xvid is not valid![/quote] Here is an updated link to the newest Xvid codec: Xvidmovies.com
    • S

      How to make AVI conversion's quality as sharp as DVR-MS

      Watching Ignoring Scheduled Pinned Locked Moved Digital Media Converter Pro
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      There seems to be a problem with the Download.com link. We are sorry. You can download the XVID codec from: https://www.xvidmovies.com/codec/ Before installing, please un-install the already installed XVID codec from "Add/Remove Programs". You will now be able to see the codec under the AVI Properties dialog under the Settings window.
    • P

      DVR-MS to WMV - Archos Widescreen Aspect Ratio

      Watching Ignoring Scheduled Pinned Locked Moved Digital Media Converter Pro
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      "Same as input" produces a video with exactly the same resolution as the original. 720x576 is a ratio of 5:4. In a DVD player, the video is "stretched" to produce a widescreen format. The WMV file you create is not automatically stretched. You can produce a widescreen WMV movie by using one of the Digital Media Converter profiles that lets you select a resolution, and choosing a resolution that has 16:9 aspect ratio, for instance 720x405.
    • H

      IP based Web Cams

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      The latest version supports most of the popular IP cameras. The entire list of supported IP cameras is displayed in the software. We are constantly adding additional cameras, therefore you can download the latest version to get the most accurate list of IP cameras supported. You can download the latest version from the following page: https://www.deskshare.com/download.aspx If you're looking for a recommendation on choosing an IP camera. I can recommend the Sony IP cameras which are all supported by the software and work very well.
    • F

      Recording Sound From An Application

      Watching Ignoring Scheduled Pinned Locked Moved My Screen Recorder
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      Windows Vista changed the way that sound is played and recorded. This required the makers of sound equipment to write new drivers. Many of the first generation Vista sound drivers did not allow recording from the "Wave Out" (speaker) device. Makers of sound chips are now releasing new drivers that restore this capability. Please try these steps to activate the necessary device to re-enable recording from speakers: Right-click on the speaker icon in the tray Select "Recording Devices" from the menu A window opens. Switch to the "Recording" tab. Right click in an empty area and select "Show disabled devices". Different manufacturers use different terminology for the proper recording device. It may be called "Wave Out" or "What You Hear". Now that this device is enabled, you should be able to record from speakers. Note that you may have to download and install the latest driver from the maker of your sound card or sound chip before this works, and it currently does not work for all sound hardware.
    • K

      Upload JPEG images to a FTP folder

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      It seems like you are uploading to a BSD server with Pure-ftpd as your FTP server. It is possible that your FTP server does not support certain characters that are part of the JPEG snap's file name. If this is the case, you can set WebCam Monitor to append numbers instead of date and time. These types of file names should be supported by any FTP server. To know the file that WebCam Monitor is currently uploading, you can view the Upload Status from the View menu. This option is available in the latest version of WebCam Monitor. It may also help to clear the entire upload list before you start monitoring.
    • D

      Recording high resolution games

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      Yes, lowering the resolution helps in creating smoother videos when you record games and media players. Click on the follwing link to know more: https://www.deskshare.com/help/msr/ChangeScreenResolution.aspx
    • S

      What format should I convert into to edit in Adobe Premiere?

      Watching Ignoring Scheduled Pinned Locked Moved Digital Media Converter Pro
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      It sounds as if you are saying that the dimensions of the video are too small. In our suggestions for conversion, we asked you to use "Keep Source File Dimensions". If you selected this option, the video that you are importing has exactly the same dimensions as your original video. To increase the frame size of your video, open the Custom MPEG 4 Properties and select "Change Dimensions". Use the Video Dimensions drop-down to select a larger size. Be sure to leave "Lock Aspect Ratio" checked, to avoid changing the appearance of your video.
    • N

      Changing the Video Compressor

      Watching Ignoring Scheduled Pinned Locked Moved My Screen Recorder
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      To produce high quality video, increase the Quality setting to 100%. My Screen Recorder does not support uncompressed video because of the overhead required to write huge amount of data onto the hard-drive during screen recording.
    • F

      Converted file size related to DVD playback

      Watching Ignoring Scheduled Pinned Locked Moved Digital Media Converter Pro
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      The standard DVD holds exactly 120 minutes requiring 4.7GB. This is the most compatible format. Digital Media Converter currently does not support squeezing more time on a standard DVD. In future versions, we are planning to support longer playing modes for DVDs.
    • R

      Sending e-mail to Gmail accounts

      Watching Ignoring Scheduled Pinned Locked Moved WebCam Monitor
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      WebCam Monitor does not receive e-mails by connecting to mail servers. It simply sends e-mail through a mail server. If the mail server is specified then that server is used directly. Otherwise, a mail server is resolved from the domain name (gmail.com). Simply use any one of the 5 mail servers resolved by WebCam Monitor. The E-mail Notification alert will then pick up the mail server directly and use it to send e-mails.
    • M

      False Alarms in Motion Detection

      Watching Ignoring Scheduled Pinned Locked Moved WebCam Monitor
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      It sounds like you have also enabled the alert to trigger periodically after the specified time duration. WebCam Monitor can trigger alerts when: Motion or noise is detected Periodically after the specified time duration These settings are available in the Quick Settings pane under Automatically Alert Me box. Make sure that only "When motion or noise is detected" option is checked. Uncheck the "Periodically after every." option.
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