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    • F

      Forcefully Stop Recording

      Watching Ignoring Scheduled Pinned Locked Moved WebCam Monitor
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      When the alerts are running, The "Start Monitoring with Alerts" button under the Preview window changes to "Stop Monitoring".
    • J

      Email authentication settings

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      Thank you for posting the log. Your mail server does not require you to log in to send messages. Uncheck the My Outgoing Mail Server requires login checkbox on the Settings tab and you should have no trouble sending mail from WebCam Monitor.
    • J

      Using AT&T Mike & Crystal voices included with Text Speaker

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      Text Speaker will automatically recognize your installed voices from AT&T. There is nothing required to enable the voices, simply click on the Voices button and select the voice on your system that you would like to use.
    • T

      Ring buffer for recording

      Watching Ignoring Scheduled Pinned Locked Moved My Screen Recorder
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      Yes, this is exactly what the Save Last Minutes feature does, as explained in a previous message in this thread.
    • M

      Variable dimension DVR-MS files

      Watching Ignoring Scheduled Pinned Locked Moved Digital Media Converter Pro
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      Yes. This problem has been fixed in the latest version of Digital Media Converter. Please download and install the latest version from: https://www.deskshare.com/audio-video-converter.aspx
    • J

      Does AutoFTP Manager need to be running for a schedule to run?

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      Auto FTP Manager will work with both a local account and a active directory domain account. The domain account will need the privilege to 'log on a service' on the local PC and must have access to the files and folders that you are transferring. Log in to your PC with the domain account, start Auto FTP Manager and then create your scheduled task in Auto FTP Manager.
    • J

      Extracting the soundtrack from a Video

      Watching Ignoring Scheduled Pinned Locked Moved Digital Media Converter Pro
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      No, MP3 is not one of our supported formats. You should try converting to WMA. Most MP3 players will play WMA files.
    • M

      My VOB file gets partially converted

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      I think the best way is to contact their support center and send your problems to them via email. I use Pavtube Video Converter to convert VOB to other videos. There is no need to add all VOB files, as VOB is already in real video format, different from ISO files.
    • J

      How to transfer files overwriting only modified files

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      To transfer all files whose names are test.* in an Automated Profile's Properties, on the Transfer Tab, click Filters >> File Name >> Include >> Files having names beginning with test.*. Next, click Modification Date >> I would like to include files that have changed today, then OK. This combination of filters will transfer all files whose names start with "test" and which have been created on the current date.
    • Z

      Working With Dynamic IP Addresses

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      Every device--PCs, routers, IP cameras, and printers--on a network has an IP address, a unique number that is used to connect to that particular system. A dynamic IP address is one that is not guaranteed to remain the same. Many Internet Service Providers assign you a dynamic address. If you are broadcasting video from WebCam Monitor, a viewer can connect to you by typing your IP address, for instance "mms:///123.123.123.123". If your provider changes the address, the connection will not work. There are several services, such as no-ip.org, that offer a solution to this problem. You can register for a free account, and they will assign your PC a name. The name will always allow someone to connect to your PC, even if its IP address changes.
    • J

      Conversion of DVR-MS files

      Watching Ignoring Scheduled Pinned Locked Moved Digital Media Converter Pro
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      To convert a DVR-MS file to other formats supported by Digital Media Converter you require: A Windows XP PC ( SP 2 ) DirectX 9C Download Link: https://www.microsoft.com/downloads/details.aspx?FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3&DisplayLang=en. MPEG 2 Decoder You can download a free MPEG 2 decoder from the following link: https://www.deskshare.com/download/mpeg2decoder.exe Windows Media Player 9 or higher If you are using DCCHECK (decoder diagnostic utility) then make sure that you have set Elecard as the preferred decoder. For more details on Converting DVR-MS files, you may find our article useful: https://www.deskshare.com/Resources/articles/dmc_DVRMS.aspx
    • J

      DVD files play on computer but not in DVD player

      Watching Ignoring Scheduled Pinned Locked Moved Digital Media Converter Pro
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      A DVD burning software will subject the DVD format file (MPEG 2) produced by Digital Media Converter to a compression process before actually writing the file to the DVD. A DVD format file will fit in the DVD disk if: The DVD format file is in standard MPEG 2 NTSC or PAL The duration (not the size) of the DVD format file is less than that the DVD disk can hold Note: When burning to a DVD disk, make sure that you select "DVD video" and not data DVD. DVD videos are the underlying read format for a DVD player.
    • D

      Audio-only DVR-MS to MP3 now producing massive files!

      Watching Ignoring Scheduled Pinned Locked Moved Digital Media Converter Pro
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      It is worth mentioning that Digital Media Converter Pro is not as vulnerable to interference from other software, because it does not use Windows components to handle encoding or decoding. This also means that there is no need to download and install separate components like the GPL MPEG 2 decoder and the PSP Toolkit for specific conversions. All required elements are part of the program download.
    • T

      Port forwarding still not working.

      Watching Ignoring Scheduled Pinned Locked Moved WebCam Monitor
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      Yes, you can view the WebCam from outside your network. You will have to establish Port Forwarding on your router, as described in the article Configure your PC and Camera for Internet Streaming. You may also find the article View Your Camera Remotely helpful.
    • J

      capturing swf (flash files)

      Watching Ignoring Scheduled Pinned Locked Moved My Screen Recorder
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      We have not tested with Adobe Encoder. I would recommend trying Digital Media Converter Pro to convert the AVI files to FLV format. We have tested this, and it works perfectly. You can download a trial version of Digital Media Converter Pro here.
    • T

      How can I convert MPEG 2 files to WMV?

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      If you are using a version of Windows prior to Vista, you will need to install the GPL MPEG 2 decoder to convert your MPEG 2 files. You can download it here: https://www.deskshare.com/download/mpeg2decoder.exe. This decoder has built-in support for AC3 audio. Please install this decoder and try your conversion again. You may also have to open the program Settings, switch to the Compatibility tab, and uncheck all AC3 and MPEG decoders.
    • M

      Static in audio recording using speakers

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      You can try turning off Microphone Boost to reduce static. To do so: Open the Volume Control. On the Options menu, click Properties. Under 'Adjust volume for', click Recording. Click OK. Click Advanced. Under Other Controls, uncheck the Microphone Boost option.
    • T

      Buffering and Live Streaming

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      The limit for streaming is the amount of bandwidth available for upload. In your case, since the camera is located at your home, the limit is 384Kbps. In the case of both the locations from where you are trying to connect, you have at least 384Kbps available for download. Therefore, the best speed for you is 384Kbps.
    • J

      Best format for Web Publishing

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      Two things that significantly affect the size of the video are: Video and audio compressor Dimension (Width and Height) of the video For web publishing, we recommend you to use the MPEG 4 Video compressor when you convert to QuickTime MOV. Furthermore, you can reduce the video dimension to produce smaller video files. A good dimension to choose for web publishing is 320 x 240 pixels.
    • M

      Lost audio preview after upgrading

      Watching Ignoring Scheduled Pinned Locked Moved WebCam Monitor
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      We have an option to switch the audio rendering on and off in WebCam Monitor. This option is present under the Tools menu] Options] General tab] Enable Audio playback while preview.
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