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    • E

      Not able to record sound

      Watching Ignoring Scheduled Pinned Locked Moved My Screen Recorder
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      On Windows Vista systems, the device may be called "What You Hear" instead of "Wave Out Mix".
    • M

      Remote Monitoring using dynamic IP

      Watching Ignoring Scheduled Pinned Locked Moved WebCam Monitor
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      We have recently published a new article that explains in more detail how to connect WebCam Monitor streaming through a router. You can read it here: https://www.deskshare.com/resources/articles/wcm_Internet_Streaming.aspx
    • Y

      Configuration for remote monitoring

      Watching Ignoring Scheduled Pinned Locked Moved WebCam Monitor
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      Hi, so far I have learned that I have three IPs, one public or external router which is dynamis but I turn static, the second the internal router which is 192.168.1.1 always and the third the IP of my PC which is 192.168.1.2 always. I have to forward one port in order to make routable my IP address and used for viewing a streamed video. So when I get into my router and open a port they ask me for an internal port so I wrote 192.168.1.2 (My PC IP) and a port whatever Then I write the same port in my WCM settings. But when I try to wacth from my office the windows media player show me a message,"Windows Media Player cannot play the file because a network error occurred. The server might not be available. Verify that you are connected to the network and that your proxy settings are correct." So what am I doing wrong?, please I really need help on this. Just in case I use OS Windows XP in both places in my house I have speedy 200 from telefonica and XAVI7768 router in my office I have speedy 600 from telefonica and XAVI 7768router. In my home I have 304Mb RAM memory in my PC thanks
    • E

      Quickly switching camera views

      Watching Ignoring Scheduled Pinned Locked Moved WebCam Monitor
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      ahh .. that's it. I was using "start monitoring". Thanks for your help. The menu options are no longer greyed out when the schedule is active.
    • B

      How to convert PAL to NTSC DVD

      Watching Ignoring Scheduled Pinned Locked Moved Digital Media Converter Pro
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      With Digital Media Converter, you can convert complete VOB files to any of the supported video formats including MPEG-2. The chapter information on a VOB disk is present in separate files and is not part of the video. Digital Media Converter will thus convert only the video.
    • J

      Running as a Windows Service?

      Watching Ignoring Scheduled Pinned Locked Moved Auto FTP Manager
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      Development of Auto FTP Manager 5 is taking longer than we expected. This is a major upgrade. There are many new features that need to be created properly and fully tested. At this point, we expect to release version 5 by the end of July.
    • A

      sending email notification

      Watching Ignoring Scheduled Pinned Locked Moved WebCam Monitor
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      After some further investigation in turns out the reason for receiving the smtp errors was that I was blocking all outbound traffic to port 25 via virusscan. Disabling this solves the problem.
    • C

      Automatic dial up

      Watching Ignoring Scheduled Pinned Locked Moved WebCam Monitor
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      WebCam Monitor uploads files and connects to mail servers using built-in Windows functions. It does not have the ability to control a modem independently of Windows.
    • C

      Viewing live stream from multiple PCs

      Watching Ignoring Scheduled Pinned Locked Moved WebCam Monitor
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      In order to view the streaming video from outside your home network, you will have to set your LinkSys router to use "Port Forwarding". The WebCam Monitor User Guide has instructions on setting up streaming: https://www.deskshare.com/help/WCM/StreamingVideoAudio.aspx Use these procedures to select a port for streaming video, then configure the router to forward that port to the Internet from the PC running WebCam Monitor. This should make the video stream available outside your local network. Dyndns.org would let you assign a domain name (such as yourname.dyndns.org) to your video stream. Another site that will do this for you is no-ip.org. Both offer free services. There are several other alternatives.
    • D

      Auto scheduled backup with time/date stamped file

      Watching Ignoring Scheduled Pinned Locked Moved Auto FTP Manager
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      Yes, this feature is available in Auto FTP Manager version 3.2. Please download the latest version by visiting the URL: https://www.deskshare.com/afm.aspx
    • P

      Converting DVR-MS files to DIVX

      Watching Ignoring Scheduled Pinned Locked Moved Digital Media Converter Pro
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      Digital Media Converter can auto-select both video and audio compressors based on "Best Quality", "High Compression" and "Most Compatible". Use the auto-select feature to let Digital Media Converter select an appropriate video and audio compressor. You can then change the video compressor to DivX. To auto-select: On the Tools menu, select Settings. From the Convert to Format drop-down, select AVI. Select the Properties tab From the Auto select settings (for compression) based on drop-down, select "Best Quality", "High Compression" or "Most Compatible" depending on your requirement. If you do not see the Auto select options then make sure that you are using the latest version of Digital Media Converter. For more information, visit: https://www.deskshare.com/audio-video-converter.aspx
    • R

      Blocks flashing randomly when viewing DVD file

      Watching Ignoring Scheduled Pinned Locked Moved Digital Media Converter Pro
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      R
      Thanks again for the advice. I checked each item, including software and found the issue was in the burning software...not the conversion program. I apologize for taking up your time, however, the issue is gone. Thanks...and have a great day! Tom
    • J

      Which IP camera should I use with Security Monitor Pro?

      Watching Ignoring Scheduled Pinned Locked Moved Security Monitor Pro
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      P
      The Trendnet T156-2356 is a day/night cam and seems to be about $100 cheaper than the Toshiba IK-WB02A. There is also the Trendnet TV-IP312W which is a day/night cam for about $200.00 Also, the above mentioned Trendnet IP400W is now the updated IP410W and sells for $199.00.
    • S

      Can I post my screen recording on my website?

      Watching Ignoring Scheduled Pinned Locked Moved My Screen Recorder
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      The three files are all that is needed to play the video on your website. You can try adding the full URL to your HTML code, but if this does not work it is because you are hosting your site on a web servers can not handle Flash video files. In this case, you can use Video Desk to host your screen recording. Video Desk will generate the embed codes to place on your website and it should work without any issues.
    • T

      Motion Detection Sensitivity

      Watching Ignoring Scheduled Pinned Locked Moved WebCam Monitor
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      You can reduce the number of snaps taken by WebCam Monitor. To do so: On the Monitor menu, click Settings. Select the Take Snap alert. Under the General tab, reduce the number of snaps. You can also increase the snap rate so that WebCam Monitor takes snaps at larger frame intervals. To do so: On the Monitor menu, click Settings. Select the Take Snap alert. Under the Output tab, increase the snap rate in "Take snap after every frame" box. If you are monitoring bright areas then you can also turn-off some of your camera-specific properties like the Backlight Compensation. To change these settings, point to the tools menu and click Camera Properties.
    • V

      SMS alert when email is sent

      Watching Ignoring Scheduled Pinned Locked Moved WebCam Monitor
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      WebCam Monitor can send email when an alert is triggered. Most mobile phone companies offer an email-to-SMS service. You can send email to a specific address and have it delivered to your phone as a text message. For instance, the Spanish phone company Movistar uses ####@correo.movistar.net. Substitute your mobile number for "####" and your WebCam Monitor alerts will be delivered to your Movistar phone. There is no charge for this service beyond the normal cost of receiving a text message.
    • R

      Taking snaps periodically

      Watching Ignoring Scheduled Pinned Locked Moved WebCam Monitor
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      Please make sure that you are using the latest version of WebCam Monitor. To download the latest version, visit: https://www.deskshare.com/wcm.aspx If you already have the latest version then make sure that you have "Periodically after every" option selected from the "Automatically Alert Me" group under "Quick Settings".
    • B

      Extremely Choppy Audio

      Watching Ignoring Scheduled Pinned Locked Moved My Screen Recorder
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      4 Posts
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      D
      Another forum user, Arvall, has some good suggestions for optimal settings: https://www.deskshare.com/Forums/ShowPost.aspx?PostID=3251 Also, I would suggest that you try turning off hardware acceleration during recording. We have published an article on this topic which you can find here: https://www.deskshare.com/resources/articles/dmc_turnoffhardwareacceleration.aspx
    • R

      Only audio when viewing live video

      Watching Ignoring Scheduled Pinned Locked Moved WebCam Monitor
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      4 Posts
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      D
      This may be a problem with the Windows configuration on your PC. We were able to simulate this problem on an older Windows 2000 PC. We are looking into the problem. If you have access to another PC then you try configuring WebCam Monitor on that PC.
    • A

      Ability to view internet broadcast on mobile Android device?

      Watching Ignoring Scheduled Pinned Locked Moved WebCam Monitor
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      4 Posts
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      YxPlayer for the Android will stream mms, and the new ArcMedia Player may work for the Android also.
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