Security Monitor Pro will connect to your 4 remote IP cameras. You can use 1 dynamic DNS on the internet. Each camera will need it's own port number and you will need to map the port from your remote router to each camera.

Security Monitor Pro allows you to rotate video if your camera is mounted sideways or upside down. Please see the link on this page for an illustration: https://www.deskshare.com/help/smp/adding-ip-camera.aspx

Yes, Security Monitor Pro will view your cameras from two different DVR's. Make sure your DVR is on the supported list: https://www.deskshare.com/ip-cameras-manufacturers-models.aspx Add both DVRs and select the camera number. You can mix and match cameras between multiple DVRs. If your DVR is not listed, we can create a profile for it if you can make it accessible online. Please fill out this camera request page: https://www.deskshare.com/camera-request.aspx

If you PC reboots, you can use the free Microsoft utility TweakUI to have Windows log in. Add Security Monitor Pro to the startup group and it will automatically resume monitoring and recording as soon as it launches.

Security Monitor Pro will support all the resolutions available on supported cameras. For 3 IP cameras at 1920x1080 I recommend using a Core i5 CPU and a minimum of 4 GB of RAM. Increase the amount of RAM if you add additional cameras. Over 16 cameras, use a Core i7 CPU and at least 8GB of RAM.

Security Monitor Pro is relatively efficient with both CPU and RAM usage. The CPU usage depends on the resolution being captured from your cameras. For a 640x480 capture with 8 cameras, a Core i3 with 4GB of RAM is sufficient and a Core i5 is recommended. If you are capturing higher resolution such as 1280x1024, I suggest using at least a Core i5 processor with 8GB of RAM. You can use the evaluation version to test your cameras and CPU usage.

You can deactivate the serial number on your old PC, and then activate again on your new PC. To deactivate the serial number on your old PC, click Help > Deactivate Serial Number. Install the software on your new PC and use your original serial number to activate it. If you do not have an internet connection, please see this page on manual (offline) activation: https://www.deskshare.com/manual_act2.aspx

It sounds like your browser is not correctly registered as the default application for opening .url files. In your browser, select Tools > Internet Options > Programs. Click on the 'Make Default' button and it should reset the browser to defaults. Now, try launching Security Monitor Pro and you should be able to click on any support or other links.

Yes, you can use the external drive as storage. Launch Security Monitor Pro, click Tools > Application Settings. Under the Media File Options click Browse and select the drive you would like to save recordings on.

Security Monitor Pro can send through most mail services, you will need the correct SMTP settings. The outgoing SMTP server settings for sending mail using Windows Live Hotmail are: Windows Live Hotmail SMTP server address: smtp.live.com Windows Live Hotmail SMTP user name: Your complete Windows Live Hotmail email address ("me@hotmail.com" or "me@live.com" for instance) Windows Live Hotmail SMTP password: Your Windows Live Hotmail password Windows Live Hotmail SMTP port: 587 Windows Live Hotmail SMTP TLS/SSL required: yes These settings will work in Security Monitor Pro. Please see our forums for GMail, Yahoo, and other mail service settings.

Security Monitor Pro can remove old recordings based on a number of days, or when there is below a certain amount of space left on your hard drive. You can set the deletion from the General Settings. Please see this page for an illustration - https://www.deskshare.com/help/smp/general-settings.aspx

Yes, you can use the email function to send a message with an image. Set the actions in Security Monitor Pro to send email on motion detection. Set the email address to the SMS gateway for your phone. For example, for Verizon the email to SMS is 'phonenumber@vtext.com' and AT&T is 'phonenumber@mms.att.net' Here is a current list of email to SMS gateways: [code]Carrier Region Mail-to-SMS gateway Aircel India number@aircel.co.in Airtel India number@airtelap.com Airtel India number@airtelkk.com Airfire Mobile U.S. number@sms.airfiremobile.com Alaska Comm. U.S. number@msg.acsalaska.com Aliant Canada number@sms.wirefree.informe.ca Alltel U.S. number@mms.alltelwireless.com Verizon Alltel U.S. number@message.Alltel.com Altiria Spain info@altiria.com Ameritech U.S. number@paging.acswireless.com Andhra Pradesh AirTel India 91number@airtelap.com Andhra Pradesh Idea India number@ideacellular.net Assurance Wireless U.S. number@vmobl.com AT&T Mobility U.S. domestic-number@mms.att.net AT&T Enterprise Paging U.S. number@page.att.net Beeline (Russia) Russia number@sms.beemail.ru Bell Mobility & Solo Canada number@txt.bell.ca or BellSouth U.S. number@bellS..cl Bluegrass Cellular U.S. number@mms.myblueworks.com Boost Mobile U.S. number@myboostmobile.com Bouygues Telecom France number@mms.bouyguestelecom.fr Box Internet Services Switzerland number@mms.boxis.net SFR France number@sfr.fr C Beyond U.S. number@cbeyond.sprintpcs.com Cellcom U.S. number@cellcom.quiktxt.com Cellular South U.S. number@cS.1.com Centennial Wireless U.S. number@cwemail.com Chariton Valley U.S. number@sms.cvalley.net Chat Mobility U.S. number@mail.msgsender.com Chennai Skycell India 919840number@airtelchennai.com Chennai RPG Cellular India 9841number@rpgmail.net China Mobile China number@139.com Cincinnati Bell U.S. number@mms.gocbw.com (MMS) Cingular (Postpaid) U.S. number@cingular.com Claro Brazil number@clarotorpedo.com.br Claro Nicaragua number@ideasclaro-ca.com Claro Puerto Rico number@vtexto.com Cleartalk U.S. number@sms.cleartalk.us Claro Colombia number@iclaro.com.co Consumer Cellular U.S. number@cingularme.com Cricket U.S. number@mms.mycricket.com (MMS) C Spire Wireless U.S. number@cspire1.com Accessyou Hong Kong number@messaging.accessyou.com CSL Hong Kong number@mgw.mmsc1.hkcsl.com CTI Móvil (Now Claro) Argentina number@sms.ctimovil.com.ar Delhi Airtel India 919810number@airtelmail.com Digicel (Dominica) Dominica no-area-codenumber@digitextdm.com DTC U.S. number@sms.advantagecell.net E-Plus Germany 0number@smsmail.eplus.de Edge Wireless U.S. number@sms.edgewireless.com Element Mobil

Yes, we can add support for your TrendNet IP302 camera. Please fill out the camera support form on this page: https://www.deskshare.com/camera-request.aspx There is a method to enter all your cameras in Security Monitor Pro and view 32 of them at a time. Enter the first set of 32 cameras, and save the camera profiles as a backup. Enter the second set of cameras and create a new backup. Do the same for the 3rd set of cameras. When you want to view the first set, simply restore the backup and you can preview or record from that set. Security Monitor Pro supports a maximum of 32 cameras at a time.

yes. I have an FI9826W and it works in IP Camera Viewer. Therefore, it should work in Security Monitor Pro, too.

The recording file format in Security Monitor Pro was changed from Window Media to MPEG4 in version 5.2 Most PC's will already have all necessary codecs to play back the MP4 recordings. If your PC is not able to play back the files, installing the codec pack from this location will fix the issue: https://www.deskshare.com/download/codecpack.exe

Yes, Security Monitor Pro has a setting for full screen preview. Click on Tools > Application Settings. Check the box for 'When Windows starts, launch Security Monitor Pro in:' and use the pull down to select 'Full Preview'

Yes, Security Monitor Pro will allow you to view any of the camera previews in a separate window. You can detach the window by right-clicking on the preview window and selecting 'Detach Camera'. The detached camera window can be located on any monitor in any position.

Yes, You can introduce a delay before starting Security Monitor Pro so your PC has time to fully start all services. Use a batch file to start Security Monitor Pro. Here is an example batch file: Startup.bat``` timeout /t 300 cd "C:\Program Files (x86)\Deskshare\Security Monitor Pro 5.0" "Security Monitor Pro.exe" Save the batch file and place it in your Windows Startup folder. It will wait 300 seconds, or 5 minutes, before starting Security Monitor Pro.

Security Monitor Pro allows you to arrange the cameras in any arrangement you like. Right click on the first camera preview and select 'Detach Preview'. You can now size and place the preview anywhere on your screen. Do the same for the additional cameras that you have. When you are finished, you can minimize Security Monitor Pro and your camera previews will remain on the screen in the position you selected. When you exit and restart Security Monitor Pro, the previews will reappear in the same position.

Security Monitor Pro can send emails when an alert is triggered. The alert will stay triggered for as long as there is motion. You can set the time between emails during continuous motion. Please see this page for more information: https://www.deskshare.com/help/smp/email-notification.aspx