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  • M

    Retaining sequence of cameras after a Windows 7 system update & restart

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    The latest release of Security Monitor Pro maintains the sequence of cameras, and also maintains the position of the detached preview windows on your screen. You can download the latest release here.
  • K

    Trigger audio alarm on motion detection?

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    It is easy to configure Security Monitor Pro to sound an audio alarm. Click on Camera >> Manage Cameras, click the 'Edit Camera' button , then select 'Actions'. Here, check the box for Audio Alarm, and click 'Configure'. You can choose the audio file you would like to sound as an alarm, the amount of time you would like to sound the alarm for, and the volume level. Use the Test button to make sure it sounds the way you would like. The manual has a lot of information on how to configure alerts on motion detection.
  • A

    Analog camera with a capture card in Security Monitor Pro

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    Security Monitor Pro supports many standard windows capture cards. Click Camera >> Add New Camera, then under the type of camera select 'USB Camera'. Your capture card should be displayed in the USB Video list. Select your device and click on 'Test Camera' to get a preview.
  • S

    Display preview window Size using dual cameras

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    The preview size in Security Monitor Pro is controlled by the dimensions set in your IP camera. Click Camera >> Manage Cameras. Click Edit Camera for each camera set them to the same dimensions. Try using both at 320x240 or 640x480. Also, you may need to also set this directly in your camera properties. Click Camera >> Camera Properties.
  • G

    How do I set monitoring schedule to work differently on weekends?

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    Security Monitor Pro has a flexible scheduling system. To monitor during weekdays, create a weekly schedule for Monday through Friday starting at 5PM and ending at 9AM. Now create a second weekly schedule for Saturday, and Sunday, starting at 9AM and ending at 8:59AM. This will cover the weekday nights and the entire weekend through Monday morning at 9AM. More details on scheduling is available here.
  • M

    Best OS to run Security Monitor Pro

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    [quote=DeskShare - Support]Security Monitor Pro takes advantage of the advanced resources available on your PC. I would recommend using Windows 7x64 because it is built on a newer Windows kernel that makes the most of the CPU processing ability and has better multitasking and threading.[/quote] That's what I figured as well. Thanx for the info. Michale
  • W

    Sending email alert notifications through Gmail with a secure SSL connection

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    You can use Security Monitor Pro with your Gmail account. Start TLS and SSL refer to a secure connection. When you configure the email in Security Monitor Pro, select 'Outgoing mail server requires a secure connection (SSL)'. The port number for Gmail's secure SSL connections is 465. Update the info and your email will now be sent.
  • M

    Viewing uploaded photos on a web page

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    You can use Security Monitor Pro to FTP photos to your webpage and provide a 'live' view of your cameras. Here is a sample HTML and Javascript page that will show a updated camera image every 30 seconds: <html> <head> <title>Sample Security Monitor Pro Camera Photo Page</title> </head> <body> <img src="camera1.jpg" width="320" height="240" border="1" name="refresh"> <script language="JavaScript" type="text/javascript"> <!-- var t = 30 // interval in seconds function Start() { document.images["refresh"].src = document.images["refresh"].src+"?"+Math.random() setTimeout("Start()", t*1000) } Start(); // --> </script> </body> </html> You will need to change the name of the image using the folder and filename you have defined in the Security Monitor Pro FTP settings. Change the value of t to the number of seconds between image updates. Try using a refresh interval that allows enough time for the image to be captured and sent by FTP to your web server.
  • R

    What is the suggested procedure for deleting stored images?

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    Security Monitor Pro has built in functions to remove older videos and images. Click Tools >> Application Settings >> General. Under the Media File Options select 'Auto delete files older than 7 days'. You can set the software to delete files after one day if you no longer require the images.
  • S

    A red border around objects in my recordings

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    Security Monitor Pro has an option to 'Highlight Motion Change'. You have turned this on in the settings. To turn it off, edit your camera settings, in the Alerts section, click Motion Settings and de-select the box for 'Highlight Motion Change'.
  • T

    Sending motion activated email alert with a SMTP STARTTLS command

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    Turn on the secure email (SSL) SMTP setting in Security Monitor Pro. Edit your camera profile, select Alerts then click 'Configure' next to Email settings and Configure Email Settings. Check the box for 'Outgoing mail server requires a secure connection (SSL)'. This should allow you to send your email.
  • W

    Previewing multiple cameras with WebCam Monitor

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    You can add multiple cameras to WebCam Monitor, it can cycle through the preview of each camera. This article explains how to monitor multiple cameras. If you need to preview all your cameras simultaneously, you can upgrade WebCam Monitor to Security Monitor Pro. Contact support with your order number or serial number to get the upgrade.
  • G

    Using notebook's low power mode during motion detection & recording

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    You can change the recording location in Security Monitor Pro. Security Monitor Pro is always buffering video from your cameras, so using power saving modes is not recommended. Computer memory or a RAM drive is not a good option since data can easily be lost, but a USB thumb drive can be a safe storage location while minimizing use of your hard drive and extending your battery time. First, change the temporary working folder by clicking Tools >> Application Settings >> Advanced. Change the temporary working folder to a temp folder on your USB drive. If you would also like to save the recordings on the USB drive, make sure you have enough storage space and click Tools >> Application Settings >> General. Change the storage location for videos, photos, and log files to a folder on your USB drive.
  • J

    Recording on motion activation at a specific time

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    You can use the scheduling in Security Monitor Pro to start motion activated recording at 6PM daily - or any schedule you would like. More information about scheduling options can be found in the manual here.
  • B

    Start recording instead of monitoring when the computer reboots

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    It is easy to configure Security Monitor Pro to start recording at application launch. First, add Security Monitor Pro to your Windows startup group. Follow these steps: Add a new schedule Select your camera Check the box for 'Start Recording' Under the Schedule Settings choose 'Perform Selected Actions On Application Startup'.
  • T

    Can I view my camera broadcast with an iPhone or iPad?

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    You can view the camera broadcast from Security Monitor Pro with the iPhone, iPad, or iPod Touch. A Window Media Streaming player is required on your device. One free iPhone app is called 'Streamer'. In the Streamer app, add a bookmark to the Security Monitor Pro broadcast stream URL for easy access.
  • U

    Recommendation for outdoor wireless cameras

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    A full list of IP cameras supported by Security Monitor Pro can be found at this link. There are several brands that are not expensive and will work for you, such as TrendNet, Linksys, or D-link. The TrendNet and D-Link cameras are available with optional outdoor enclosures. In our resources section we have an article that explains how to select a security camera.
  • S

    Adding more camera licenses

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    You can purchase additional licenses for Security Monitor Pro from our regular pricing page: https://www.deskshare.com/pricing_details.aspx?ID=24 The licenses are cumulative. If you own a 2 camera license and purchase a new 4 camera license, you will have a total of 6 supported cameras. To activate the license, click Help >> Enter Serial Number and enter your new serial number.
  • V

    Overwriting photo files to update my website

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    In Security Monitor Pro, click Tools >> Application Settings >> FTP Settings. There is a section titled 'Upload behavior for videos and photos'. Check the box that says 'Overwrite Photo File with the name' and fill in the filename you would like. This will upload constantly updated images to your website and still maintain the original photos on your PC.
  • H

    Sending email alerts using the gmail smtp server

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    Security Monitor Pro supports sending email through gmail's smtp server. For SSL on gmail, the port number is 465. Change the port number to 465 and it will work.