With Digital Media Converter "Compatibility" feature available from version 2.35 and higher, you can disable one or more MPEG 2 decoders. To view a list of filters (including MPEG 2 decoders) installed on your computer, on the File menu, click Settings and click the Compatibility tab. Uncheck all MPEG 2 decoders but one and see if you are getting a better video playback. You can download a free MPEG 2 decoder from the following link: https://www.deskshare.com/download/mpeg2decoder.exe Note: The compatibility feature disables a filter only in Digital Media Converter. It does not affect any other program in any way. To learn more about using the Compatibility feature in Digital Media Converter, you may find our article on Trouble Shooting Compatibility Problems useful at the following link: https://www.deskshare.com/Resources/articles/dmc_troubleshooting_compatibility.aspx