Hi,

I am changing PC's. Please tell me how to import the FTP setting into the new laptop?

thanks!

I would like to know the version number of WebCam Monitor I am using and view my registration information. I am receiving an error when I click on 'About WebCam Monitor' from the help menu. Please help!

Thanks for reply. You should have received an email from me where I give you the access code to the camera.

The HD1080 profile you suggest did not connect to the camera, but the HD720 worked.

Look forward to having a working profile.

many thanks.

Hello

How can I change the resolution? The 3 FLIR cameras work well, but 1 other camera has very poor resolution, although I get HD images in Explorer.
Asking for support.

With kind regards

Aimé

As a relative newcomer to IP surveillance, I have been trying the "IP Camera Viewer" package before purchasing Security Monitor Pro.

I am using a Y-Cam Bullet HD1080 version2 and cannot see this listed on any of the support pages. I have been able to get a picture by using a Y-Cam HD 720 setting but this does not give any sound.

Can you kindly advise how I may be able to hear what is going on? Do I need to wait until a new profile is generated for my camera? If I need to wait for a profile, can you give a time scale for this to happen?

I know that sound can be heard via the Y-Cam browser app that came with the camera, but I wish to get another powerful software to use.

Thanks for any help.