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    Variable dimension DVR-MS files

    Scheduled Pinned Locked Moved Digital Media Converter Pro
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    • M Offline
      maem
      last edited by

      I have a problem with converting DVR-MS recording from TV, when I convert this file I seem to lose a small portion of the picture at the bottom of screen.

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      • D Offline
        DeskShare_-_Support
        last edited by

        This problem happens when the frame dimension change in the video. Digital Media Converter determines the dimension of the conversion using the very first frame of the video. If the frame dimension is less than other frames in the video then the conversion ends up losing some portion of the video.

        To fix this, you have to change the way you record the videos. Try looking up a solution for switching off Variable Bit-rate Encoding.

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        • L Offline
          L0neStar
          last edited by

          Having tried every version of free software and those that are available as trial downloads, with no luck, I was curious to know your status...

          Thanks

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          • D Offline
            DeskShare_-_Support
            last edited by

            Yes. This problem has been fixed in the latest version of Digital Media Converter. Please download and install the latest version from:
            https://www.deskshare.com/audio-video-converter.aspx

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