It sounds like your browser is not correctly registered as the default application for opening .url files. In your browser, select Tools > Internet Options > Programs. Click on the 'Make Default' button and it should reset the browser to defaults. Now, try launching Security Monitor Pro and you should be able to click on any support or other links.

Yes, Auto FTP Manager can run the scheduled transfers as a service. When you create the schedule, assign a username and password to run the schedule. Please see this page for an illustration: https://www.deskshare.com/help/afm/ScheduledProfiles.aspx Once the username and password is assigned, the schedule will execute even when Windows is logged off.