deskshare logo
Products
Download
Support
Support Forum

Ask questions and find solutions to common problems.


Technical Support

Your complete reference to product technical support.


Lost License Key

Retrieve your purchase history using our automated system.

Resources
Articles

Read expert insights on how to get the most out of our software.


Video Tutorials and Manuals

Learn new features and functions with our easy to follow videos and guides.

Contact Us
Contact Us

Your direct line to chat with us.


About Deskshare

Discover our story and values

| My Account -->
    Deskshare Support Forums
    • Recent
    • Popular
    • Login

    Setting up e-mail for web-based mail services such as Yahoo and Hotmail

    Scheduled Pinned Locked Moved WebCam Monitor
    4 Posts 2 Posters 14.7k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • W Offline
      Watts
      last edited by

      Is there anyone using the Webcam Monitor with web-based mail services such as yahoo mail. I am getting a 535 authentication #5.7.0 error. I am using Yahoo. Please let me know the correct settings.

      Thanks Watts.

      1 Reply Last reply Reply Quote 0
      • D Offline
        DeskShare_-_Support
        last edited by

        For sending e-mails to web-based mail services like Yahoo or Hotmail, you should not configure the mail server since these services may have multiple mail servers.

        If you do not specify a mail server then outgoing mail server authentication is also not required.

        Also, please make sure that you are using the latest version of WebCam Monitor since we have made some minor modifications to the e-mail sending process. You can download the latest version from:
        https://www.deskshare.com/wcm.aspx

        1 Reply Last reply Reply Quote 0
        • W Offline
          Watts
          last edited by

          I removed the check from out going server, smtp.mail.yahoo.com, and this is the error I received now.
          Any Help?

          Connecting to mail server.
          Remote host connection complete. [0, OK]
          = Connected.
          Remote host disconnected. [10053, [10053] Software caused connection abort]
          Error: 162, Description: Disconnected [10053] Software caused connection abort

          1 Reply Last reply Reply Quote 0
          • D Offline
            DeskShare_-_Support
            last edited by

            The mail server "smtp.mail.yahoo.com" is for Yahoo Mail Plus users. If you have subscribed to this Yahoo mail service then you must provide authentication information along with the mail server name - "smtp.mail.yahoo.com". In WebCam Monitor, you can provide the user name and password by checking the "My Outgoing mail server requires authentication" option under "Configure Mail Server".

            If you do not specify a mail server then WebCam Monitor automatically tries to determine the mail server's address from the e-mail's domain name.

            If you are using any e-mail client like Outlook or Outlook Express, you can copy the SMTP settings to "Outgoing Mail Server" dialog in WebCam Monitor.

            1 Reply Last reply Reply Quote 0
            • 1 / 1
            • First post
              Last post