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    Streaming video and audio

    Scheduled Pinned Locked Moved WebCam Monitor
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    • A Offline
      angel
      last edited by

      Hi,

      Let me ask another question. I'm evaluating the software and I'm trying to watch the video and audio signal on a web page. I think I've configurated correctly all the settings, and I've read the manuals, but I can't reach my aim.

      While I'm connecting to mms://16.23.41.31:5000/ for instance, media player is executed, and show the next error: Windows Media Player encountered an unknown error. I can't understand what is happening.

      Could you help me, please

      Thanks a lot.

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      • D Offline
        DeskShare_-_Support
        last edited by

        Streaming works only off a routable (static) IP address. See if you are able to ping your IP address from the computer you are trying to view the streams. If you are using a non-routable (dynamic) IP address then you will find the following posts useful:

        https://www.deskshare.com/Forums/ShowPost.aspx?PostID=710
        https://www.deskshare.com/Forums/ShowPost.aspx?PostID=1423

        Secondly, make sure that your firewall does not block the specified port. In your case, it is port 5000. To test, you can change the port number to 80 (for http, which usually is not blocked by firewalls) and then try streaming.

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