Can't Retain Aspect Ratio in Custom MPG Formats

[jdanniel]

Hello.

I'm trying out Digital Media Converter and am encountering a problem with the Aspect Ratio.

If I convert a video file to AVI format, the aspect ratio is retained, which is what I want.

However, if I convert a video clip to one of the custom MPEG formats, the screen is stretched. The aspect ratio is not maintained.

I did read a thread in this forum that discussed screen dimensions, and followed the instructions by changing the Video Dimensions.

I did go into settings, and I did change the Video Dimensions.
The original aspect ratio is 320 x 240, which is what I set the Video Dimensions at.

However, when I converted the video files, again, the result is a stretched screen.

So, the custom Video Dimensions settings apparently aren't taking hold. I simply can't retain the aspect ratio, even after configuring it manually.

Am I doing something wrong? Thank you for your assistance. J. Danniel

[DeskShare_-_Support]

This problems occurs on some PCs. We are not exactly sure why this is happening. You can try these steps to resolve the problem:

1. Install the latest version of DirectX (DirectX 9.0C)
2. Install Windows Media Player 9 or higher

[DeskShare_-_Support]

This problem has been fixed in the latest version of Digital Media Converter. You can now specify the Display Aspect Ratio of MPEG 2 (DVD) videos from Tools ] Settings. The following three options are available:

1. 4:3 - For Normal TV
2. 16:9 - For HDTV
3. 2.21:1 - For Cinemascope Movie

To download the latest version, visit:
https://www.deskshare.com/download_details.aspx?ID=18