deskshare logo
Products
Download
Support
Support Forum

Ask questions and find solutions to common problems.


Technical Support

Your complete reference to product technical support.


Lost License Key

Retrieve your purchase history using our automated system.

Resources
Articles

Read expert insights on how to get the most out of our software.


Video Tutorials and Manuals

Learn new features and functions with our easy to follow videos and guides.

Contact Us
Contact Us

Your direct line to chat with us.


About Deskshare

Discover our story and values

| My Account -->
    Deskshare Support Forums
    • Recent
    • Popular
    • Login

    Monitoring with Audio

    Scheduled Pinned Locked Moved WebCam Monitor
    2 Posts 2 Posters 11.1k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • B Offline
      bmay60
      last edited by

      I am able to hear the preview audio even when the application is minimized. I want to monitor silently and record the audio along with the video. Is that possible?

      1 Reply Last reply Reply Quote 0
      • D Offline
        DeskShare_-_Support
        last edited by

        To monitor silently, turn off the speakers if they are connected. This will also stop any echo you might be hearing. If you enable both video and audio, then you will be able to record and monitor both.

        To enable noise detection:

        1. On the Tools menu, click on Options.
        2. Select Noise Detection from under the Monitoring tab.
        3. Please make sure that the Enable Noise Detection option is checked. You can also configure the Noise Detection Delay and the Sensitivity.
        1 Reply Last reply Reply Quote 0
        • 1 / 1
        • First post
          Last post