deskshare logo
Products
Download
Support
Support Forum

Ask questions and find solutions to common problems.


Technical Support

Your complete reference to product technical support.


Lost License Key

Retrieve your purchase history using our automated system.

Resources
Articles

Read expert insights on how to get the most out of our software.


Video Tutorials and Manuals

Learn new features and functions with our easy to follow videos and guides.

Contact Us
Contact Us

Your direct line to chat with us.


About Deskshare

Discover our story and values

| My Account -->
    Deskshare Support Forums
    • Recent
    • Popular
    • Login

    Meaning of Error messages

    Scheduled Pinned Locked Moved Auto FTP Manager
    2 Posts 2 Posters 11.9k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • A Offline
      Alice_Abraham
      last edited by

      What are the different kinds of error messages reported by Auto FTP Manager and what do they mean?

      1 Reply Last reply Reply Quote 0
      • D Offline
        DeskShare_-_Support
        last edited by

        ERROR: No connection could be made because the target machine actively refused it.
        MEANING: This error usually occurs when an invalid host name/IP address or port number is specified in the profile properties for the FTP server. In such a case, it is recommended that the user verify the relevant connection details of the desired FTP server.

        ERROR: A connection attempt failed because the connected party did not properly respond after a period of time, or the established connection failed because the connected host has failed to respond.
        MEANING: This means "Connection timed out". This error usually occurs when no reply is obtained from the remote FTP server for the period specified by the user as the timeout period in the profile properties. If the internet connection speed is slow, then it is recommended that the user specify a greater timeout period.

        ERROR: No such host is known.
        MEANING: This error usually occurs when the DNS service is not accessible to the local host machine.

        ERROR: Any error with a numeric code at the start (Example: 530 Invalid userid/password.)
        MEANING:These errors are returned from the FTP server and the user needs to check out FTP account configuration at the remote FTP server.

        1 Reply Last reply Reply Quote 0
        • 1 / 1
        • First post
          Last post