deskshare logo
Products
Download
Support
Support Forum

Ask questions and find solutions to common problems.


Technical Support

Your complete reference to product technical support.


Lost License Key

Retrieve your purchase history using our automated system.

Resources
Articles

Read expert insights on how to get the most out of our software.


Video Tutorials and Manuals

Learn new features and functions with our easy to follow videos and guides.

Contact Us
Contact Us

Your direct line to chat with us.


About Deskshare

Discover our story and values

| My Account -->
    Deskshare Support Forums
    • Recent
    • Popular
    • Login

    Keep broadcasting running without interruptions

    Scheduled Pinned Locked Moved Screen Cast
    2 Posts 2 Posters 5.0k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • P Offline
      paulgee
      last edited by

      I use Screen Cast to give presentations of mobile apps. I have done a lot of presentations and I noticed that once in a while Screen Cast stops broadcasting. I want the application to run continuously so that I can explain without any interruption. What should I do to prevent this? Please help.

      1 Reply Last reply Reply Quote 0
      • D Offline
        DeskShare_-_Support
        last edited by

        Screen Cast application is designed to work well without interruptions. If you face an issue, there are 2 main reasons why broadcasting may stop.

        1. Memory management issues
        2. Network speed

        If your device freezes, stops responding or is stuck on the screen, one of the steps below could fix the issue.

        1. Do not keep other applications running which are not required while you use Screen Cast. Devices have a limited amount of memory and it is distributed among the apps. If other applications are running and using more memory space, Screen Cast will not get enough memory space to work efficiently.

        2. Use a high-speed network for the continuous broadcast of your mobile screen. Sometimes your app might be responding slowly because of your slow internet speed. Connection speed is important when your app uses network related services.

        3. You can start broadcasting again, check the login details and refresh the browser.

        1 Reply Last reply Reply Quote 0
        • 1 / 1
        • First post
          Last post