deskshare logo
Products
Download
Support
Support Forum

Ask questions and find solutions to common problems.


Technical Support

Your complete reference to product technical support.


Lost License Key

Retrieve your purchase history using our automated system.

Resources
Articles

Read expert insights on how to get the most out of our software.


Video Tutorials and Manuals

Learn new features and functions with our easy to follow videos and guides.

Contact Us
Contact Us

Your direct line to chat with us.


About Deskshare

Discover our story and values

| My Account -->
    Deskshare Support Forums
    • Recent
    • Popular
    • Login

    Timeout during folder scan

    Scheduled Pinned Locked Moved Auto FTP Manager
    2 Posts 2 Posters 12.1k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • T Offline
      trana
      last edited by

      I have a scheduled job that transfers a 6GB zip file every night.

      I decided to break up the file and just transfer the incremental changes in the included data. So it is a 6GB folder/subfolder layout, all files are 3MB or less.

      The job logs in to the ftp server fine and starts to scan the folder structure, but the structure is so large that the transfer times out before any files are transfered.

      Does anyone know what would cause this or how I can start to examine the problem further?

      Thanks!

      1 Reply Last reply Reply Quote 0
      • D Offline
        DeskShare_-_Support
        last edited by

        The simplest solution would be to increase the timeout value on the in the FTP server software itself. Often, the default timeout is very short.

        1 Reply Last reply Reply Quote 0
        • 1 / 1
        • First post
          Last post