Error when trying to preview camera (Date Time Overlay failed)

[jimf]

I am trying to use an Axis 2420 it added and tested fine, but when I try to view preview for both of them i get (Date Time Overlay failed) I confirmed the times on the cameras are right. Any ideas?

Thanks!

[DeskShare_-_Support]

The Axis 2420 is fully supported in WebCam Monitor.

Please try uninstalling the program and installing the latest version. Uninstall using the Windows Control Panel. You can download the latest WebCam Monitor here. Reinstall and see whether this solves your problem.

If the problem persists, please upgrade your Windows components. All Windows upgrades are free of charge from Microsoft.

Upgrade your Windows DirectX to DirectX 9.0c End-User Runtime.

https://www.microsoft.com/downloads/details.aspx?familyid=2da43d38-db71-4c1b-bc6a-9b6652cd92a3&displaylang=en

If you already have the latest DirectX, I highly recommend you reinstall.

After upgrading, reboot your PC and try again.