deskshare logo
Products
Download
Support
Support Forum

Ask questions and find solutions to common problems.


Technical Support

Your complete reference to product technical support.


Lost License Key

Retrieve your purchase history using our automated system.

Resources
Articles

Read expert insights on how to get the most out of our software.


Video Tutorials and Manuals

Learn new features and functions with our easy to follow videos and guides.

Contact Us
Contact Us

Your direct line to chat with us.


About Deskshare

Discover our story and values

| My Account -->
    Deskshare Support Forums
    • Recent
    • Popular
    • Login

    How to disable other mpeg decoders

    Scheduled Pinned Locked Moved Digital Media Converter Pro
    2 Posts 2 Posters 11.2k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • H Offline
      hmmmm
      last edited by

      hi ..how to disable other mpeg decoders? .. and i have installed the latest version of the Free Mpeg2 Decoder.. but still it gives the same problem " Some of the streams in this media file are in an unsupported format "

      1 Reply Last reply Reply Quote 0
      • D Offline
        DeskShare_-_Support
        last edited by

        Please make sure that you are using the latest version of Digital Media Converter. If the latest version of Digital Media Converter finds the Free MPEG2 Decoder installed on your computer then it will use it by default. You can download the latest version of Digital Media Converter from:
        https://www.deskshare.com/audio-video-converter.aspx

        You may still need to disable all other MPEG2 decoders. Digital Media Converter lists all available decoders under the Compatibility tab of the Settings dialog box. Simply uncheck all other MPEG2 decoders present in the list.

        1 Reply Last reply Reply Quote 0
        • 1 / 1
        • First post
          Last post