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    Prompting me to install QuickTime 6

    Scheduled Pinned Locked Moved Digital Media Converter Pro
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    • V Offline
      vbeltran
      last edited by

      I'm trying to convert a MOV Quicktime file to DVD format but it keeps prompting me to install Quicktime 6 before converting. I have Quicktime 6.5.2, DirectX 9b, and Divx with all the latest codecs..... Any Ideas anyone??

      Any Help would be greatly appreciated.

      VBeltran

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      • D Offline
        DeskShare_-_Support
        last edited by

        QuickTime's installer provides three types of setup options - Minimum, Recommended and Custom. For Digital Media Converter to convert files from QuickTime format, you must have the "Recommended" Installation Type. The Minimum installation type will not include the necessary files required for a conversion.

        Please re-install QuickTime Player. It is available free from the following link:
        https://www.apple.com/quicktime/download/

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