You can have My Screen Recorder to keep watch on your screen and create the screen recording of last few minutes when problem occurs. Go to Tools >> Settings >> Recording Options and select the 'Timed Recording Options'. Choose the option to 'Save the last "x" minutes of recordings'. [image: MSRpost4735.jpg] Specify the number of last few minutes you want to record. This will create a short and precise screen recording showing the action causing the problem. You can easily share the screen recording to show what is happening. With Save last minutes turned on, the program only keeps a very limited duration of recording stored at any time, so it saves a lot of disk space.