Another forum user, Arvall, has some good suggestions for optimal settings: https://www.deskshare.com/Forums/ShowPost.aspx?PostID=3251 Also, I would suggest that you try turning off hardware acceleration during recording. We have published an article on this topic which you can find here: https://www.deskshare.com/resources/articles/dmc_turnoffhardwareacceleration.aspx