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    Capturing audio from IP cameras

    Scheduled Pinned Locked Moved Security Monitor Pro
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    • C Offline
      claircp
      last edited by

      I'm considering buying Security Monitor Pro and I have a question: Can I receive audio from any of the cameras?

      Thanks.

      1 Reply Last reply Reply Quote 0
      • D Offline
        DeskShare_-_Support
        last edited by

        Yes, Security Monitor Pro will capture audio from many camera models. After adding your camera, if it supports MPEG-4/H.264 then the RTSP port number box will be visible. Make sure you enter the correct RTSP port number. Please see this page for more details on adding an IP camera:
        https://www.deskshare.com/help/smp/adding-ip-camera.aspx

        If RTSP Port number is not visible, then your camera does not support audio. Please fill out the form on this page and we will add audio support for your camera to Security Monitor Pro:
        https://www.deskshare.com/camera-request.aspx

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