deskshare logo
Products
Download
Support
Support Forum

Ask questions and find solutions to common problems.


Technical Support

Your complete reference to product technical support.


Lost License Key

Retrieve your purchase history using our automated system.

Resources
Articles

Read expert insights on how to get the most out of our software.


Video Tutorials and Manuals

Learn new features and functions with our easy to follow videos and guides.

Contact Us
Contact Us

Your direct line to chat with us.


About Deskshare

Discover our story and values

| My Account -->
    Deskshare Support Forums
    • Recent
    • Popular
    • Login

    Record from speakers: Audio device not available?

    Scheduled Pinned Locked Moved My Screen Recorder
    2 Posts 2 Posters 15.8k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • H Offline
      hyped-1
      last edited by

      When I try to record audio from speakers I get a message saying audio device not available. Can anyone help me with this?

      1 Reply Last reply Reply Quote 0
      • D Offline
        DeskShare_-_Support
        last edited by

        It is possible that the required audio devices are disabled in Windows.

        If you are using Windows Vista, please try these steps to activate the necessary device to enable recording from speakers:

        1. Right-click on the speaker icon in the tray

        2. Select "Recording Devices" from the menu

        3. A window opens. Switch to the "Recording" tab. Right-click in an empty area and select "Show disabled devices".

        Different manufacturers use different terminology for the proper recording device. It may be called "Wave Out" or "What You Hear".

        Now that this device is enabled, you should be able to record from speakers.

        Note that you may have to download and install the latest driver from the maker of your sound card or sound chip before this works, and it currently does not work for all sound hardware.

        If you are using Windows XP, please open the Windows Control Panel. If necessary, switch the Classic View. Now open the Sounds and Audio Devices application.

        In the Sounds and Audio Devices window, click the Advanced button under Device Volume.

        Open the Options menu, and choose Properties.

        In the Properties window that opens, select Recording. (You may have to change Mixer Device first.) Make sure that the Wave Out Mix line in the list of volume controls is checked. Click OK. The Recording Control window opens.

        In this window, make sure that the Wave out Mix volume is higher than zero, and check the Select checkbox under it.

        Close the Recording Control window, click OK on the Sounds and Audio Devices Properties window, and close the Control panel.

        You should now be able to select Wave Out Mix as your audio device.

        If Wave Out Mix doesn't appear in the list of devices, you may need to upgrade your audio drivers.

        1 Reply Last reply Reply Quote 0
        • 1 / 1
        • First post
          Last post