deskshare logo
Products
Download
Support
Support Forum

Ask questions and find solutions to common problems.


Technical Support

Your complete reference to product technical support.


Lost License Key

Retrieve your purchase history using our automated system.

Resources
Articles

Read expert insights on how to get the most out of our software.


Video Tutorials and Manuals

Learn new features and functions with our easy to follow videos and guides.

Contact Us
Contact Us

Your direct line to chat with us.


About Deskshare

Discover our story and values

| My Account -->
    Deskshare Support Forums
    • Recent
    • Popular
    • Login

    Sound skipping

    Scheduled Pinned Locked Moved My Screen Recorder
    2 Posts 2 Posters 10.6k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • D Offline
      deejayuk
      last edited by

      Hi,

      When I record Powerpoint sessions, I get the opccasional "skip" - heard on playback.

      This is happening at the time of recording as it always skips in the same place on playback. Usually a word - or half of a word is missing. I'd say it happens every 2 mins or so.

      I'm using the pro version.

      Any idea please?

      Thanks

      1 Reply Last reply Reply Quote 0
      • D Offline
        DeskShare_-_Support
        last edited by

        Please be sure you are using the PCM (uncompressed) audio compression format.

        Also, if you are recording at a high resolution such as 1280x1024 pixels, please try decreasing it to 1024x768 or less during recording.

        1 Reply Last reply Reply Quote 0
        • 1 / 1
        • First post
          Last post