deskshare logo
Products
Download
Support
Support Forum

Ask questions and find solutions to common problems.


Technical Support

Your complete reference to product technical support.


Lost License Key

Retrieve your purchase history using our automated system.

Resources
Articles

Read expert insights on how to get the most out of our software.


Video Tutorials and Manuals

Learn new features and functions with our easy to follow videos and guides.

Contact Us
Contact Us

Your direct line to chat with us.


About Deskshare

Discover our story and values

| My Account -->
    Deskshare Support Forums
    • Recent
    • Popular
    • Login

    Recording Video from Media Player

    Scheduled Pinned Locked Moved My Screen Recorder
    3 Posts 3 Posters 20.2k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • A Offline
      Ane_Ulmar
      last edited by

      I tried My Screen Recorder to record a playing video from Media Player. The entire video turned out completely black.

      1 Reply Last reply Reply Quote 0
      • D Offline
        DeskShare_-_Support
        last edited by

        Windows Media Player uses hardware acceleration to improve video viewing performance on Windows 2000 and XP. This acceleration technology completely disables screen recording. The newer operating system versions automatically adjust the hardware acceleration.

        To record videos from media players, turn off hardware acceleration. My Screen Recorder can disable Hardware Acceleration while recording is in progress automatically. After the recording is stopped the hardware acceleration is restored to its previous value.

        To disable hardware acceleration:

        1. On the Tools menu click settings.
        2. Select the General Tab.
        3. Check the "Disable Hardware Acceleration during recording" option.

        In some cases you may also need to turn off video acceleration in Windows Media Player:

        1. In Windows Media Player, on the Tools menu, click on Options.
        2. Select the Performance tab.
        3. Move the Video Acceleration Slider to None.
        1 Reply Last reply Reply Quote 0
        • H Offline
          Harri
          last edited by

          Thanks for this method. It really helped me. Everything is working great.

          1 Reply Last reply Reply Quote 0
          • 1 / 1
          • First post
            Last post