[quote=straydog]I have a Sanyo VCC-HD2500 which is supported by Security Monitor Pro. But when I select it and test the camera I get an error saying that the stream is not supported.

I have tried both the formats supported by the camera. Any suggestions on other things to try?

Thanks[/quote]

I own a similar model of Sanyo's. It is the VCC-HD2300. You have to install Microsoft's NET Framework, and you have to install Sanyo's own plug-in for video. And if anything goes wrong, over time, then your first remedy is to re-install both again. They can get clobbered by other applications.

Be certain you have the latest Sanyo firmware installed on your Sanyo IP camera. In my model of Sanyo camera, the firmware update did correct some bugs. Unfortunately, however, the Sanyo firmware installer only works with versions 6 or 7 of Internet Explorer. That means you will be inconvenienced, if you are using IE 9 that comes with Windows 7. In a worst-case scenario, you would have to send your camera to Sanyo to let Sanyo update your firmware for free.

Much of this is undocumented by Sanyo. I learned it, via email exchanges with a Sanyo employee.