<![CDATA[I cannot use Pan/Tilt on my EasyN H3-P1D3]]>Hi, I have an IP camera from easyN type H3-P1D3 the camera connects but doesn't show the arrows for panning. However if I use a web browser interface, then it has no problems with panning.

In the Security Monitor Pro the camera is listed, how can I get the Pan/Tilt to work?

I have one more IP camera from easyN, a different type, that works fine with SMP

Kindly advise

Thanks

]]>http://nodebbtest.deskshare.com/topic/22367/i-cannot-use-pan-tilt-on-my-easyn-h3-p1d3RSS for NodeFri, 10 Apr 2026 03:58:10 GMTThu, 23 Apr 2015 14:38:29 GMT60<![CDATA[Reply to I cannot use Pan/Tilt on my EasyN H3-P1D3 on Mon, 10 Aug 2015 18:47:24 GMT]]>One other possibility is that you might have entered the wrong HTTP port number. The Pan/Tilt commands need the correct HTTP port number to work.

]]>http://nodebbtest.deskshare.com/post/35815http://nodebbtest.deskshare.com/post/35815Mon, 10 Aug 2015 18:47:24 GMT<![CDATA[Reply to I cannot use Pan/Tilt on my EasyN H3-P1D3 on Fri, 31 Jul 2015 03:38:40 GMT]]>Pan/Tilt is supported for your EasyN camera model in Security Monitor Pro. There are a few possibilities why the Pan/Tilt does not work for you.

First, make sure the username and password you are connecting to the camera with has permission to use the pan/tilt controls. If you use the admin account, it will have access.

Next, you may have a different version of the camera which has different commands for controlling pan and tilt. You can give us temporary access to the camera and we will create a new version of the camera profile in Security Monitor Pro. You can give us access on this form: https://www.deskshare.com/camera-request.aspx

]]>http://nodebbtest.deskshare.com/post/35814http://nodebbtest.deskshare.com/post/35814Fri, 31 Jul 2015 03:38:40 GMT